Frequently Asked Questions

How Long Will Shipping Take?

The Starlite Dungeon is still a startup company. Every item my not be immediately available. Therefore, we can only guarantee a 7-8 week delivery time. Shipping costs vary on weight and size of items. Multiple item purchases will be shipped together in the best way to give you the most economical shipping costs.

What Is Your Return Policy?

If there are any concerns with your order or individual items we definitely want to hear about it . At this time, for returns, reach out to us and we will see how we can best resolve the issue based on the situation. Read the full return policy here.

Do You Offer Gift Cards?

Yes, we offer gift cards for the following options: $10, $25, $50, $75, $100, and $200.

You can find the gift cards Here.

What If I Can't Find My Interests?

Contact us. We are always happy to add more anime and fandoms to the site.

What Forms of Payment Do You Accept?

We use Square to accept payments. Square works with any US-issued and most internationally-issued magstripe or chip cards bearing a Visa, MasterCard, American Express, Discover, JCB, or UnionPay logo.

You can also use points and gift cards on the checkout page by entering in codes into the correct box.

Have Other Questions?

Feel free to reach out! You can contact us at [email protected]